Even the most well-intentioned organisations can unintentionally embed bias into decisions, systems, and culture. The Bias Audit helps you surface what’s hidden, using a structured approach that uncovers blind spots and strengthens your inclusion efforts.
Unlike one-size-fits-all reviews, the Bias Audit is a flexible, modular diagnostic tool that examines bias across your organisation’s internal operations and outward-facing impact. It’s designed for Aotearoa’s unique context, blending cultural insight with evidence-based rigour. You can commission the whole suite for a comprehensive review or choose the modules that matter most to your organisation.
Five bias domains to explore
Each audit module focuses on a distinct layer of bias. Together, they offer a comprehensive map of where and how exclusion may be showing up:
- Cognitive bias
Unconscious shortcuts in individual decision-making that affect hiring, performance reviews, disciplinary actions, and leadership judgments. - AI and algorithmic bias
Biases baked into automated systems, machine-learning models, and digital decision tools - often unnoticed, but deeply consequential. - Structural and systemic bias
Inequities embedded in your policies, processes, and institutional architecture that persist regardless of individual intent. - Cultural and social bias
The “way things are done” can unintentionally exclude. This module explores microaggressions, language norms, exclusionary rituals, and psychological safety. - Customer and market bias
For outward-facing organisations, this module audits the inclusivity of your products, services, and customer engagement.
Why audit for bias?
A bias audit offers a clear-eyed view of systemic and structural patterns in your organisation. By distinguishing between different types of bias, you can:
- Understand the root causes of recurring inclusion challenges.
- Build accountability across leadership, systems, and culture.
- Strengthen your licence to operate with diverse staff and communities.
- Future-proof your processes for ethical and fair AI integration.
- Ensure your outward-facing services are inclusive by design.
Ready to take a closer look? A 20-minute walkthrough will show how the bias audit can work for you.