It has an impact throughout the employee journey, starting with recruitment. People leaders are guided by Tui Raumata and supported by the Ministry’s recruitment team to identify the diversity measures they need to meet and to ensure interview questions accurately assess the skills and experience required, including te ao Māori mātauranga, which is a top priority for the organisation. Online Unconscious Bias training is offered to people leaders to mitigate bias during the recruitment process.
New starters have access to an online induction programme they can complete at any time which includes modules on flexible and remote working, developed during the first Covid-19 lockdown. Leaders in the Ministry encourage and role model flexible working and staff are able to make individual arrangements to ensure they can work at their best.
The Ministry has a policy of hiring throughout Aotearoa so teams are often spread across the country. Using Microsoft Teams allows them to connect easily from anywhere and has also supported team members with neurodiversity who have embraced being able to work remotely, with more control over their environment and time. This also works well for those with caregiving responsibilities.
“All staff hui are opened with a karakia and the Ministry’s waiata, and all meetings and gatherings are encouraged to open with a karakia - the meeting rooms in Environment House all have posters of the karakia. Throughout the Ministry you can feel the sense of whanaungatanga – people look out for one another. Leaders are encouraged to have regular and meaningful check ins with their teams during blended team hui, where teams can come together no matter where in Aotearoa they are,” Deirdre says.
One-on-one catch-ups with team leaders focus on the Ministry’s performance framework, Kei te péhea taku haere? (How am I going), a forward-focused, flexible approach that values each person’s unique differences, experiences and areas for development.
Staff were all given the opportunity to help develop the Ministry’s Strategic Framework by contributing ideas about what a flourishing environment for every generation might look like. All Ministry people were also invited to be part of design labs to shape the People Strategy.